Playing with us

We provide casino games for entertainment. By using our casino, you accept our terms and remain responsible for complying with the gambling laws that apply where you live. You must be at least 18 and meet any higher legal age requirement in your jurisdiction. Gambling involves the possibility of losing money, and we do not provide loans for play.

Our English terms take priority if a translation gives a different meaning. You remain responsible for any taxes or other charges that local law applies to your winnings.

Your account

Register using your own name and complete, accurate information, including a working email address. Keep your details current so we can contact you about verification, payments and account access. An invalid email address can prevent us from helping with password recovery or confirming payments.

We permit one account per household or device. You cannot use another person's account. If you have duplicate accounts, tell our support team immediately. We may block or close those accounts, cancel their bets and reclaim deposits, bonuses and winnings, including money already withdrawn. A replacement account requires our approval, with the previous account closed afterwards.

Keep your password and account credentials confidential. You are responsible for activity carried out through your account. Report unauthorised access to us as soon as you discover it.

Identity and payment checks

We verify who holds an account, whether deposited money belongs to that person and where payouts will go. We may request identity documents, payment evidence and proof of address. We can also ask for a selfie holding identification when checking a deposit. Cryptocurrency payments do not remove these requirements.

We may request fresh or additional documents after an earlier verification has been completed. Payments depend on successful checks. Refusing required evidence or failing to respond can lead to account restrictions or closure. False documents or deliberately inaccurate personal details may result in confiscation of deposits and winnings.

We may call the telephone number in your profile. If you do not answer our withdrawal enquiries by email or telephone within two weeks of your request, we may cancel it because verification has not been completed.

Funding your balance

Use a card, wallet or payment account that belongs to you. The payment holder's information must match your casino registration. Using someone else's payment method can lead to cancellation of winnings and return of the original deposit to its owner.

You need to have deposited before withdrawing, and earlier deposits must be confirmed. Each deposit must be wagered through once before it becomes eligible for withdrawal. This requirement applies separately from bonus wagering.

Cryptocurrency deposits below the minimum for the selected currency cannot be credited or refunded. We cannot recover a transfer sent to a wallet for a different cryptocurrency. Our account balances do not earn interest, and we do not offer currency exchange.

Bonuses and fair play

Promotional balances have their own eligibility and wagering conditions. Withdrawing your original deposit before completing bonus wagering removes the bonus and the winnings produced from it. Unused bonus credits expire after 30 days.

We prohibit fraud, collusion, automated play and abuse of promotions. Breaches can lead to cancelled winnings, refused payments and account closure. Money added to your balance by mistake remains ours and may be deducted. If you have already withdrawn an erroneous credit, the amount becomes a debt owed to us. Tell us if you discover a balance error.

Receiving withdrawals

We aim to process payments immediately or within an hour, but this is not a guarantee. A withdrawal can remain pending for up to 48 hours, with processing carried out on weekdays. Bank transfers generally take three to ten banking days and are paid in euros.

We state that we and our payment processors charge no payment commission, while also reserving discretion to apply withdrawal processing fees. Your bank may charge separately, including for currency conversion. Withdrawals must return through the payment method used to deposit. Large wins may require additional checks with the game provider.

We may divide substantial winnings into monthly payments. At management's discretion, withdrawals reaching at least five times your total lifetime deposits may be issued in €5,000 portions or the equivalent. This applies to an individual request or cumulative lifetime withdrawals. Deposits made after the request are excluded from the calculation. The remainder returns to your balance until another withdrawal is eligible.

If your lifetime deposits are €200 or less, the withdrawal ceiling is ten times your most recent deposit. Amounts above that ceiling are forfeited.

Closure and inactivity

You can request closure through our support team. We return the remaining balance after payment processing costs, using a refund method we select. You remain responsible for account activity until closure takes effect.

Inactive status begins after six months without account activity. Dormancy is also described at twelve months, with a €5 monthly maintenance charge or its currency equivalent. Our provisions give both inactivity and dormancy as fee triggers. The charge stops when activity resumes or the balance reaches zero.

Questions and complaints

How can I dispute a casino service? Contact our support team yourself as the account holder. Unresolved complaints can be escalated internally. For disputed game outcomes, our recorded game result takes priority over a conflicting display on your screen.

How can I reach you about these terms? Email [email protected] with your question.